TRIAGE
What it isA one-minute checkup for a slow Windows laptop, from Honor Labs
Nothing is installed
Why is my computer slow?FREE, 1 MINUTE

Press one button. Find out why your computer is slow.

Triage looks at your laptop the way IT would: what is open, how full the drive is, whether updates are waiting, how old the processor is, how fast the internet is. Then it tells you, in plain words, what to click to fix it, and when it is time to call IT.

Download TriageTriage.cmd, 31 KB

Works on any Windows 10 or 11 laptop. No admin password needed. It only looks; it changes nothing. Your report stays on your computer unless you choose to email it to IT.

1

Download the file

Click the button. If your browser says the file is not commonly downloaded, choose Keep. It is ours.

2

Double-click Triage.cmd

It is in your Downloads folder. A small black window opens and says what it is checking.

If Windows asks "Do you want to run this file?", click Run. If it shows "Windows protected your PC", click More info, then Run anyway.

3

Wait about a minute

Your report opens in your browser. Items marked Fix now and Tidy up come with the exact clicks. If it says This laptop needs IT, press Email this to IT and you are done.

What it checks11 checks
Last restartHow long since a real restart. Shut down does not count.YOU CAN FIX
Windows updatesUpdates waiting, a restart they need, or Windows 10 out of support.YOU CAN FIX
MemoryHow full it is and which programs are using it.YOU CAN FIX
Browser tabsHow much your open tabs and extensions are costing you.YOU CAN FIX
ProcessorHow busy it is right now, what is using it, and how old the chip is.IT IF OLD
StorageHow full the drive is, whether it is a slow spinning drive, and its health.IT IF OLD
Startup programsHow many programs launch themselves with Windows.YOU CAN FIX
InternetDownload speed, Wi-Fi signal and response time. Often the real culprit.NOT THE LAPTOP
Power settingsPower saver mode and low battery slow a laptop on purpose.YOU CAN FIX
OverheatingSigns the laptop is slowing itself down to cool off.TELL IT
AntivirusWhether Windows Security is on and current.TELL IT
Your EMRIf only one program is slow and the rest is fine, the report says so: that is their servers, not your laptop.NOT THE LAPTOP
FOR IT

The report's "Email this to IT" button is addressed to John Marvie Calura with Matt Koveleski on copy. Every run is also saved on the laptop in %LOCALAPPDATA%\Triage as JSON and HTML, with a one-line history log. The tool is a single PowerShell 5.1 script wrapped in a .cmd file; it makes one network request, an 8 MB download from speed.cloudflare.com for the speed test, and nothing else.

Source and docs: github.com/HonorLabs/triage

Triage by Honor Labs, the technology team of Honor Health Network.